What to Bring
For your first visit, bring one document from each list below. Our registration staff will help you complete the registration process. If you have insurance, simply bring your insurance card and a photo ID.
If you have insurance
Bring your insurance card and a photo ID.
If you do not have your card, bring the name of your insurance company so we can look up your benefits and member number, or a letter from the company that shows your coverage and member number.
For services your plan does not cover, such as dental, you can apply for a discount by bringing the same documents listed below.
If you have no insurance
Bring one document for identification, one for residency, and one for income. These set your fee on the sliding scale.
1. Identification
Photo ID (adults)
One of these:
- Current driver's license
- Texas identification card
- Legal resident documents
- Passport
If you have no photo ID
Bring two of these:
- Birth certificate
- Social Security card
- Voter registration card
- School record or school ID
- Marriage license
- Selective Service card
Identification (children)
- Birth certificate, or verification of birth facts from the hospital
- Social Security card, if the child has one
2. Proof of residency
Proof of residency
One of these, showing your address in Hidalgo or Starr County:
- Utility bill: electricity, gas, telephone, or city utilities
- Lease, or a letter from your landlord if you rent without a lease
- If you live with someone else, a notarized letter with the address where you live
3. Proof of income
If you are employed
One of these:
- Income tax return
- W-2 form
- Most recent pay stubs (one month total)
- Statement from your employer, on company letterhead
- Notarized statement, if you are paid in cash (only if nothing else is available)
If you are self-employed
- Complete 1040 income tax forms
- Notarized statement, if you are paid in cash (only if nothing else is available)
If you are not employed
Whichever applies:
- Recent TANF letter from the Texas Health and Human Services Commission
- Social Security or Supplemental Security Income letter
- Child support award letter from the Attorney General
- Retirement, pension, or veteran's pension award letter
- Unemployment award letter from the Texas Workforce Commission
- Notarized letter of support with the monthly amount and who provides it (only if nothing else is available)
Forms you can fill out at home
- Patient registration form (PDF) (opens in a new tab). Fill it out and bring it with you.
- Documents needed for Medicaid and CHIP applications (PDF) (opens in a new tab), in English and Spanish. See Insurance and Enrollment for free help applying.
Not sure what you need?
Call us and we will go over the list with you before your visit.